Regulatory Licensing Obligations for Service Providers
We review licensing obligations imposed on telecom service providers, from geographic coverage requirements to minimum required service quality standards, and help them precisely understand these obligations to avoid any violation.
Responding to Regulatory Actions and Violations
When the relevant authority issues a regulatory action or violation, we help businesses draft a formal response within the statutory period, with precise review of the violation's grounds and assessing objection possibility.
Service Level Agreements (SLAs) With Industrial Clients
We review service level agreements between telecom providers and their major industrial clients in the Eastern Province, clarifying expected performance standards and compensation mechanisms upon breach.
Service Quality Disputes With Subscribers
We help service providers resolve service quality disputes with individual subscribers, balancing consumer rights with the provider's commercial interest, accounting for this sector's special regulatory frameworks.
Telecom Infrastructure Licensing
We help businesses wishing to establish new telecom infrastructure, such as communication towers or data centers, meet required environmental and regulatory licenses before starting construction.
Infrastructure-Sharing Agreements Between Providers
We help service providers draft infrastructure-sharing agreements, such as towers or fiber optics, achieving better operational efficiency while protecting each party's rights in these shared assets.
Protecting Subscriber Data and Personal Data Protection Law Compliance
We help telecom providers design internal policies for protecting subscriber data compliant with the Personal Data Protection Law, given the volume of sensitive data this sector handles.
New Licenses for Emerging Telecom Services
We help startups offering new telecom services, such as 5G or Internet of Things services, understand licensing requirements specific to these emerging services.
Service Quality Disputes With Major Industrial Clients
When a major industrial client is harmed by repeated telecom service outages, we help them claim due compensation per the service level agreement's terms, precisely reviewing outage logs to establish the actual extent of the breach against agreed standards.
Mergers and Acquisitions in the Telecom Sector
We help parties in merger or acquisition deals between telecom companies understand any additional regulatory approvals the Communications, Space & Technology Commission requires before completing these deals, coordinating with our mergers and acquisitions services.
How We Start With You
Send us your telecom sector activity details and the violation or dispute you're facing on WhatsApp. We help you fully comply with the Communications, Space & Technology Commission's requirements.
Frequently Asked Questions
What should I do when receiving a regulatory violation from the telecom commission?
You must respond within the statutory period — we help you draft the response and review the violation's grounds and assess objection possibility.
Do you review telecom service contracts for major industrial clients?
Yes, we review Service Level Agreements (SLAs) between telecom providers and industrial clients to ensure clear performance standards.
We're planning to build a new telecom tower. What licenses are required before starting?
We help you meet required environmental and regulatory licenses, including relevant authority approvals before any actual construction.
We want to share our infrastructure with another provider to reduce costs. How do we protect our rights in this agreement?
We help you draft a clear sharing agreement defining permitted use scope and each party's rights in the shared assets.
Do we need a special policy to protect our subscribers' data?
Yes, we strongly recommend drafting an internal policy compliant with the Personal Data Protection Law given the sensitivity of data your sector handles.
We're planning to offer a new telecom service based on Internet of Things technology. What are the licensing requirements?
We help you understand the emerging licensing requirements for this type of service before the relevant authority.
Our service has repeatedly gone down despite an SLA promising near-full uptime. Are we entitled to compensation?
We review outage logs and help you claim due compensation per the agreement's terms if an actual breach of standards is established.