Hospitality & Tourism

Hospitality & Tourism — Sector Legal Services

Legal advisory for hotels and tourism facilities in the Eastern Province.

Image: a hotel or resort in the Eastern Province
The hospitality and tourism sector is growing alongside expanding domestic tourism in the Kingdom, requiring tourism licenses and hotel management contracts. If your business is in this sector, the next step is reaching out on WhatsApp.

A Hospitality and Tourism Sector Growing Rapidly With Domestic and International Tourism Expansion

The Kingdom's expanding domestic and international tourism under Vision 2030 has transformed the hospitality sector in the Eastern Province, from small local hotels to global hotel chains and major coastal resorts, and this growth comes alongside increasing complexity in hotel management contracts and tourism licensing requirements.

Hotel and Resort Management Contracts

We review and draft hotel and resort management contracts between owners and global hotel management companies, including management fee clauses, standardized operating requirements, and the mechanism for contract termination and management transition when wishing to change the operator.

Tourism Facility Licensing

We follow the complete tourism facility licensing procedure before the Saudi Tourism Authority, from hotels and furnished apartments to tourist resorts, procedures involving technical and safety requirements that vary by facility classification.

Booking and Cancellation Disputes

We handle booking and cancellation disputes with guests, a recurring matter for major hospitality facilities in the Eastern Province, particularly around refund policies during peak seasons and guest rights when a reservation is cancelled by the facility itself.

Supply Contracts for Hotel Restaurant Chains and Services

Major hotels rely on a wide network of food and service suppliers, and we help draft supply contracts clarifying quality standards and the mechanism for handling delayed or non-conforming supplies.

Liability for Guest Safety

We help hospitality facilities draft documented safety policies limiting legal liability when incidents occur on the premises, from pool and recreational facility injuries to food safety incidents.

Employment Contracts in the Hotel Sector

The hotel sector relies on intensive labor from multiple nationalities, and we help hotel owners draft employment contracts compliant with Saudi labor regulations, accounting for the specifics of shift systems and gratuities common in this sector.

Conference and Event Contracts at Major Hotels

Hotels hosting major conferences and events need separate contracts with organizers clarifying each party's obligations regarding halls, equipment, and catering, and we help draft fair cancellation clauses protecting the hotel from losing a booking without proper compensation.

How We Start With You

Send us the details of your tourism facility or the contract of interest on WhatsApp. We help you meet licensing requirements and draft contracts before any major operational commitment.

Frequently Asked Questions

The global hotel management company wants to terminate our contract despite our compliance with standards. What are our options?

We review the termination clauses and stated reasons, and if termination is unjustified we negotiate fair compensation or pursue legal action to protect your investment.

A guest demands a full refund despite the announced no-refund policy. What is our position?

We review the wording of the refund policy announced on booking platforms; if it is clear and previously disclosed, we help you defend your position against any complaint.

An incident occurred to a guest in the hotel pool. Do we automatically bear liability?

No, liability is assessed based on your compliance with announced safety standards and adequate supervision, and we help you document the incident and respond correctly.

A food supplier delayed delivery during peak booking season. Who bears the loss?

We review the supply contract to determine contractual liability, and help you claim compensation if the delay was unjustified.

Can we change hotel management companies without facing major financial claims?

It depends on the termination clause in the current contract; we review it with you to determine the lowest-cost path to transitioning to a new operator.

A hotel employee suffered a workplace injury. What are our legal obligations?

We review the insurance and compensation obligations required by regulation with you, and help you handle the claim in a way that protects both the business and the employee.

Need legal advice for your sector?

Reach out on WhatsApp to discuss your business's needs.

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